Privacy Policy
Last updated October 2026
Data we collect
Account details (name, email, phone/WhatsApp), search queries and uploaded images, cart and order-request contents, payment references, and technical data such as IP address and device information needed for security.
How we use it
To provide sourcing searches, enforce plan quotas, process payments, respond to order requests, prevent fraud and abuse, and improve the service.
Third-party processors
We rely on trusted service providers for hosting, databases, authentication, payment processing, product-data retrieval and translation. They process data only on our instructions and under appropriate safeguards.
Cookies
Essential cookies keep you signed in and secure. Optional analytics cookies are used only if you accept them in the cookie banner; you can change your choice at any time by clearing your browser storage.
Retention
Search results are cached for 24 hours. Account data is kept while your account is active and deleted or anonymised after closure, unless the law requires longer retention.
Security
Data is encrypted in transit, access is restricted by role, and sensitive actions require re-authentication.
Your rights
You may request access, correction, export or deletion of your personal data by contacting the ROTIS team.
Contact
ROTIS · Douala, Cameroon. Questions about this policy can be sent through your account or to the ROTIS support team.